Review

Want to receive a good review from a client or employer – one that wins you the right kind of work? Well, write your own!

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Audio

Have you ever read a positive review left by a client or employer about someone who provided a service, on their online profile or homepage? The review looked really good. It perhaps went like:

“I hired X several months ago to work on a project and was very happy with their output. Their communication skills were on-par. They got on well with the team.”

Have you ever read one of those positive reviews and thought, “goodness, I’d like to have one of those!”. You wouldn’t mind having a review like that on your profile. I had this thought go through my mind more than a few times!

Then I had this idea: what if I ask my next client for a review, but instead of asking for them to write it, I write the review for them? I could give it to them and say:

“Look, you don’t have to give me this favourable review if you don’t want to, but if you do, here’s a template. You can make any changes you want to make, or just write it yourself. But if you’d like to just go with the ideas I’ve got, then go for it!”

Happily this experiement of mine actually succeeded, and I ended up with a great review, that I could put to my profile.

I thought this was beneficial for two main reasons.

Firstly, it saved the client time and effort. Clients, like anyone, are busy people and have a lot to do, and they might not have the time or energy to write a positive review about someone. And they can’t necessarily remember much about what you were good at. They know you were good, but it takes a fair amount of effort to really specify in what ways you were good and then put that into writing. So it’s much easier for them to just use your writing, maybe tweak it a bit, and send it off. So it’s less effort for the client.

But secondly, and perhaps this was a bigger benefit, when you write your own review, you get to think about what you are good at and what you want to be good at, and what you want your brand and reputation to be.

This might take some thought. You might think about it over a weekend, or stretch it out over time, as with decisions, or just spend an hour or two in a room with a piece of paper. However you do it, if you think about what sort of review you want to have of your work, what you’d like others to say about your work and perhaps about you, that can be a really good exercise in itself. It can help you to figure out what you’re currently good at, and what you’d like to be good at in the future, and perhaps what work you’d like to be doing day-to-day.

So if you think ahead-of-time about and picture in your head what you’d like to be good at, say, 3 months’ time or 6 months’ time or a year’s time, then if you write a review of yourself as if you’re already good at that thing, then that gives you something to aim and strive for. It gives you more direction.

Once you’ve developed this review, you could even show it to the client and tell them something along the lines of:

“This is what I want to be good at, this is what I’m aiming for. I’ve like to get this review from you at some point in the future. So, let’s work together over the next 6 months and see if I can’t knock that out of the park!”

If your review aligns with the client’s goals, all the better, because they’ll also be happy and motivated to have you succeed at getting better.

And over time, as you get these good reviews, the reviews will help you to get into the kinds of roles you want and utilise the kinds of skills you want to utilise. For example, if you have a review that says that you have good communication skills and work will with people from diverse backgrounds, you’re more likely, in future, to get offers for roles that require people with those skills and abilities, and are tailored for those kinds of people.

So, over time, you can use carefully worded reviews to position yourself where you’d like to be in the job market. You can move into a space in your career that you enjoy and that uses your best capabilities and that pushes you in the direction you want to go.

Decision

Tough decisions to make? Try stretching out the decision-making process over a long period of time, giving yourself chance to view it from multiple angles and in the light of various aspects of your life.

Audio

Let’s face it – decisions can be difficult. They can feel stressful, all-or-nothing, black-or-white, either-or. Wouldn’t it be nice if there was a way to have more time to make a decision, and to feel confident about it, without all the stress and second-guessing?

If you’re in a situation of having to make a decision in a very short time-frame, a situation that is essentially going to go one way or another by a certain date, regardless of what you do, then there’s probably a limit to what you can do.

Recently I’ve been thinking a bit differently about decisions and working at changing my behaviour so that I don’t face these situations quite so often.

When I look back over my history of decisions, a strategy I’ve found helpful is to identify and anticipate decisions that I might have to make at some point in the future, and then begin the process of thinking about those decisions in the present. Thus, the length of time between thinking and acting is stretched out over a much longer period than it would have otherwise been.

To take a decision apart, take it to pieces, and think about each of those pieces over a longer period of time. Instead of waiting until January, two years from now, I start to think about that decision right now.

This results in a slower, more reflective pace of thinking. With more time, I can think about the decision from more angles, perspectives, vantage-points. I can take my present, or even past, self and project that self into hypothetical scenarios that would occur if I decided either one way or another.

Thus, the decision-making process come to reflect and integrate a multitude of factors over a longer stretch of time, rather than being limited to the small number of more immediate factors.

Given enough time, perhaps a matter of months or even years, I can eventually get to a point where I know enough about the decision that it no longer becomes a decision. The alternatives are eliminated and the one correct path reveals itself. At that point, the decision is no longer a decision and I can just act.

One example of this is the decision of whether to take steps down a new career path. Perhaps involving study, research, etc. Is this an area I’m interested in? Is it a career path I would do well in? Now I could postpone doing anything until I had reached the point where I had to make a quick snap decision about whether or not to take the plunge into a new field. Say, when my current career-path turned into a dead-end.

But instead, at some regular interval (perhaps every weekend or so, or every now and then whilst walking to work), in a relaxed, non-urgent, non-directed manner, I can think about what it would be like if I went down that new career path. I can imagine what it would be like if I was going to do this new job today, and guage my motivation and energy I’d bring to it. I can absorb material about the career path (e.g. listen to a podcast or read an article about it) and project myself into the scenarios raised in that material. In a way, it’s like rehearsing for a performance – imagining the audience is there and the pressure is on, prior to actually having an audience.

Other factors to consider might include how that career transition would affect my self-image, how it would affect others’ perceptions, how sustainable it would be, how I would deal with temporary turbulence it might create.

In summary, the next time you face a decision, major or minor, why not put yourself into a time machine, travel back to the present moment, and start to slowly and gradually work through the decision in your mind. Stretch it out, give it time, and see if you can enjoy the process!

Company

What kind of company would you want to run, if you had to choose? Now, imagine your life as that company.

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Imagine a large, buzzing company. It has a large, public audience and large customer base. It has many people working for it. It has a big portfolio of assets and liabilities and millions or billions of dollars of investments.

Could you think of yourself like a company?

You may not have millions of customers. However, consider people you interact with regularly. Perhaps colleagues, clients or clients, people in a meeting, even friends, relatives or aquaintances. These people could be thought of as an “audience”, or a number of “audiences” and perhaps as a customer-base.

You may not have many (or even any) employees. However, consider people you pay. Perhaps you run a small business and have a few people on the payroll. Or perhaps there are people you pay for personal goods and services – the hairdresser, the person at the checkout, a legal professional, the barista at the coffee shop. They are all people who you pay for their time and effort. These people could be thought of as “employees”.

You may not be dealing in financial accounts in the millions. However, consider your personal finances. What are some assets that you might have yourself? You might have money in savings, in a bank account, or money available on credit. You might have physical assets, such as a home that you own or rent, a car or bike for transportation, etc. You might have equipment, such as computers, storage facilities, tools. These could be thought of as assets. You likely also have liabilities, perhaps a mortgage on a house.

Finally, most companies have products that they sell and/or services that they provide. Well most likely there are products and/or services that you provide. The service might be the line of work that you do, for those who employ you or for your clients. If you’re a student then perhaps there are people in your network, e.g. other students you help out or internships / apprenticeships you take. And there are services you will provide in the future, when you do get a job.

There are other things you might think of as being “assets” or “property” of a company, such as brand, culture, style. These things can be intangible, but strongly affect a company, giving off a vibe or a feeling to customers and employees about what that company stands for. You could think of yourself as having these kinds of characteristics. A personal brand. A personality. A characteristic or perspective that you bring to a situation, and that people recognise you by. These could be thought of as intangible assets.

A company can have a history and a culture, and so can you. Whether its your accent, your handwriting, a vocabulary, a religious upbringing, you bring with you a whole myriad of historical and cultural influences, coming from your family and/or the environment you grew up in.

Finally, companies have partnerships, and so do you. Whenever you ask a friend for help with something specific, which you know they will be more knowledgeable about, and which you prefer not to focus on, that could be thought of as a partnership. Perhaps you have a very close partnership in the form of a relationship. Or other kinds of partnerships, such as people you trust to get advice from, in certain specific areas. Or people you do business with or in some other way, in which there’s a division of labour.

If you consider all of the above areas of life, and how they are similar to the functioning of a company, that could lead to some interesting questions.

Where do your strengths lie? What are your core and non-core competencies? What kind of role do you want to play, in the ecosystem of people and influences in which you find yourself? What opportunities exist, given the above? And what are the constraints of limiting factors you need to be mindful of?

What kind of company would you want to run if you were a CEO? In a sense, you already are a CEO. You have products/services that you offer. You have an audience and perhaps customers and clients. You have assets – tangible and intangible. You have a kind of brand, style, history, culture, whatever you call it.

By thinking of yourself as the CEO of the company that is “your life”, you can start to make choices that steer your life in the direction you would prefer.

You might think about your audience. The people you interact with. Survey the different groups of people and what they’re looking for. And see if you can tailor your messages to them. Perhaps you can serve them in a different way. One that gives you an opportunity to shine, and do your best work.

You might think about where and how you spend pay for services and products. There may be ways to reduce spending on things that aren’t essential or core to your life. But there may also be ways to increase or channel spending, which make you better and stronger and the core of what you do. Some basic examples may be tools, books, education, courses, events. But there may be other less obvious ways of spending money that give you a boost. All of these could be seen as re-investments back into your own growth.

You might think about your history, culture and personal style. How do these currently work to help you. Might there be aspects of your background that you hadn’t thought about in a while, which you could explore and perhaps bring out more, to reap advantages?

You might think about your partnerships. What are some partnerships that you are currently in, which work well for you? Are there other partnerships you haven’t looked into yet, which you might offer value?

Finally, you no doubt have values. Moral or ethical concepts that come out of your background and/or that you have made a deliberate effort to cultivate. You may or may not be able to practice them in every situation, but the more you steer your life in the direction of those values, through small choices you make on a regular basis, the more you can steer yourself towards a life in which you can practice them in most, if not all, situations.

So what kind of company would you want to run, if you had to choose? And how would you run your life as the CEO of that company?

Schedule

Does your schedule work for you? Here I present the “modular schedule” – a way of introducing flexibility and adaptability while preserving consistency and regularity.

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Open your calendar. Maybe it’s a physical calendar on your desk. Maybe it’s a virtual calendar on your smartphone, tablet or laptop. Have a look at the grid. You can see days of the week and times of the day. And the calendar tool enables you to easily create appointments and meetings and reminders. And those can easily be made to recur, so that, for example, every Wednesday at the same time, you attend an exercise class, or every Friday night at this time, you meet this person.

Using these tools can help you to structure your time and introduce some consistency and regularity, which helps you to get into productive rhythms, predict your free time and balance various priorities.

However, using such tools may also introduce a fair amount of rigidity. For example, you might have exercise on Wednesday night, but you start to feel very sick on Wednesday afternoon, forcing you to skip exercise. Or you have to miss your regular appointment on Friday night, because you realise you’ll be away on a trip, and won’t be back in time. Or you miss some other appointment because something comes up, e.g. a lengthy tax return.

A calendar with regular events occurring every Monday, Wednesday, Friday and Saturday
A standard calendar features consistency and regularity, but might it also be rigid and inflexible?

Is there a way to schedule that gives us some structure, but also some flexibility?

Recently I’ve been partially experimenting with what I’ll call a “modular schedule“. Rather than scheduling specific dates and times for an event, I’ll just specify a duration (and optionally, a location) and make the event a moveable “module”.

Say it’s exercise – e.g. weight training. I decide on a place that I’ll do that, the gym. I know where that place is and how long it will take to get there. I know what activities I’ll be doing and what equipment I’ll need. And I can time-box it to, say, 1.5 hours (including travel time). So there is a sense of regularity and expectation in the event.

But because I’m not pinning it down to a time and date, the event can be moved and changed. So if I’m too sick to exercise on Wednesday, that module is still there, and it can be moved to the next day or two days later. I can take a moment on Thursday to pause, and think, “well, I’m feeling well now, and I’ve got 3 hours free, what can I do?”. And then it’s easy to slot in that 1.5-hour module exercise.

Two modules – a 1-hour exercise module and a 15-minute coffee with Jill module
Example of a modular schedule. Two modules – time-boxed, but also moveable.

By using this method, it can become easier to change and adapt your schedule on-the-fly, because you have a small set of recurring activities in mind, along with how long they’ll take (and where you’ll do them), but because you haven’t locked yourself into a time (and perhaps place, if it can be done anywhere), then you can move those activities around. You can cancel, re-order, manipulate, move them around, just like chess pieces on a board.

Another advantage of this technique is that it can enable you to allocate time more strategically. So if there’s a particularly good moment to do something, you can wait until that moment. For example, perhaps its a sunny day and the weather is nice and warm, and you think, “that’s a perfect time to walk the dog”. So you can take move your “walking the dog” module to that time. Or maybe it’s rainy, cold and miserable outside, so now is the perfect time to go to the library or the cafe, open your laptop, and get some work done. You’re making more efficient use of your time, because you’re choosing moments or contexts which will fit the best with the activities you’re performing.

So you won’t find yourself, for example, working hard on your laptop while it’s beautiful and sunny outside and you feel like exercise. Or you won’t find yourself trying to walk the dog when it’s rainy and cold outside.

So that’s the “modular schedule”. Give it a try!

PS. It will be interesting to see if software tools come out in the future, that facilitate more flexible modes of arranging time. But if you internalise this technique, add it to your mental toolbox, it can be pretty easy to start automatically making certain activities more modular, without even needing to refer to a physical or digital calendar.